Redemption Flow
- User selects a vaulted item.
- User requests shipment.
- Iruka validates custody and shipping eligibility.
- User confirms shipping details and fees.
- Item moves to
Redeem queued. - Operations team packs and ships the item.
- Tracking information is attached to the item record.
Shipping Requirements
Production shipping should track:- Recipient name
- Shipping address
- Phone or contact email
- Shipping fee
- Carrier
- Tracking number
- Fulfillment status
Status Model
| Status | Meaning |
|---|---|
| Redeem queued | User requested shipment |
| Preparing | Item is being packed |
| Shipped | Carrier has the item |
| Delivered | Delivery confirmed |
| Failed | Address, payment, or carrier problem |